4. WHO IS FOLLOWING YOUR CASE? – Ask if you will be working with the attorney directly, or if a partner/associate or office staff member will be assigned to your case. What hours are they available? Do they prefer phone calls, emails, texts, etc.? It is important to know who is overseeing your adoption and, if other staff will be involved, who does what and when.

Each state in the United States and each province in Canada has a special department which deals with the affairs of children, youth and families, including child adoption. Some counties have a similar department. These departments go by many different names, and may be a part of the state's department of social services or human services. They provide services, case management, and permanency planning for children who wait in foster care. Some also approve families for adoption.
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When my wife and I adopted our son, we were told that we needed to hire multiple attorneys. One to represent the birth mother. One to represent the child. One to represent the birth father. And one to represent us. When we adopted our daughter we needed even more. One for the child. One for the birth mother. One for us. And one for each of the three possible birth fathers! We were outnumbered! Since no agency was involved, the attorney fees, the home study and the court costs were our only expenses. And when it came time to file our income taxes we claimed the adoption tax credit and were reimbursed the entire amount. Both times.  We were fortunate. Adoptions can be, and in most cases are much more expensive.